Ternary Developments Inc, Winner of the Great Companies Global Business Award - 2022

Business Name: Ternary Developments Inc

Name: Jason Lee

Location: Miami, United States of America

Establishment (Year): 2020

Category / Industry: IT Services

Sub Category / Sub Industry: Membership Management Platform

Number of employees: 1-10 employees

Website URL: https://ternarydev.com/

LinkedIn URL: https://www.linkedin.com/company/ternarydev/

Company Detail:

Their three-way integration between our Websites Checkout Process, Stripe, and Discord allows for a seamless end-user experience. Discord roles get configured directly on our products for granular permission assignments.

The solutions to Customer problems:

Problems-

-Before Ternary, Discord communities did not have a seamless way to monetize their communities and integrate their websites or social media, payment providers, and Discord servers.

Solution-

Ternary helps their customers set up direct deposits made to their accounts on a daily basis allowing them to monetize and reinvest faster than ever saving an average of 58% on fees to reinvest that back into their community. They grow together. Their team of developers is equipped to handle any issues with direct support from a dedicated account specialist.

Unique Value Proposition:

Their sophisticated Discord Bot is another employee handling all the manual work of their clients, giving them back time to focus on growing their community. It will authenticate a new user into their private server, assign a customizable permission set, and remove that user instantly when their subscription expires. Their white glove customer service sets them apart from others offering a direct line to a developer who will help customize their environment to meet their needs at no additional cost.

Target Market:

Discord communities currently monetizing or looking for CRM solutions.

Company’s Internal Objectives related to innovation, customer service, and operational excellence:

• Most innovative products/services,

• Invest a certain amount in innovation,

• Improve or focus research and development,

• Investing on Great customer service,

• Improve customer retention,

• Streamline core business processes

A customer’s review:

• Best value for the cost,

• Reliable products/services,

• Best Service,

• Understands my needs,

• Most innovative products/services,

• Exceptional customer service

Benefits to Employees:

• Positive Work Environment,

• Effective Communication,

• A Fair Salary,

• Freedom in the Workplace,

• Work-Life Balance,

• Offer Training and Development,

• Growth Career Opportunities

Community / Society Service:

They offer free educational content to the community, offer paid internships with employment opportunities, and have several monthly raffles where they award their members with prizes ranging from $300-$1500, they source and use vendors locally as much as possible to support their local communities as well.