Switch My Server, Winner of the Great Companies Global Business Award - 2022

Business Name: Switch My Server

Name: Craig Boddy and Louis Marcus

Location: Rotherham, United Kingdom

Establishment (Year): 2020

Category / Industry: IT Services

Sub Category / Sub Industry: IT Consulting

Number of employees: 1-10 employees

Website URL: www.switchmyserver.com

LinkedIn URL: https://www.linkedin.com/in/craig-boddy-00073184/

Company Detail:

Providing IT Services to businesses that cannot or do not have an IT department of their own – they specialize in being the IT departments that customers don’t have, and providing dedicated support.

The solutions to Customer problems:

Problem-

All software and hardware

Solution-

Bespoke tailored support, dedicated to their business

Unique Value Proposition:

How they ‘become’ customer’s IT department gives the clients the reassurance that their needs are supported.

Target Market:

10-50 customers, Professional Services industry

Company’s Internal Objectives related to innovation, customer service, and operational excellence:

• Most innovative products/services

• Investing in Great customer service

• Improving customer retention

• Streamline core business processes

A customer’s perspective on products and services:

• Best value for the cost

• Reliable products/services

• Best Service

• Most innovative products/services

Benefits to Employees:

• Positive Work Environment

• Effective Communication

• A Fair Salary

• Freedom in the Workplace

• Work-Life Balance

• Offer Training and Development

• Growth Career Opportunities

Community / Society Service:

Works with charities and supports other local SMEs