Rakesh Jain - CEO of INFOCRATS Web Solutions Pvt. Ltd.

Great Companies: Please tell me something about the business and how did you come up with such an idea?

Rakesh Jain: If I talk about my idea to start a business, I must say that I am a technology freak and social entrepreneur who wants to help the nation using technology. I have an undying passion for harnessing technology for social improvement. Over the past 24 years, I have contributed to developing platforms that address issues like women empowerment, citizen safety, improved survival for plantation, handling surplus food and avoiding food wastage, etc. Believing in social entrepreneurship, I have been a part of several great initiatives such as CitizenCOP, greenGENE and Aahar towards social issues.

Great Companies: What are the various services and products provided by your company?

Rakesh Jain: At INFOCRATS Web Solutions, we develop innovative IT solutions for businesses of several domains and help them earn goodwill in the market. We offer top-notch IT services such as –

· Mobile app development.

· Web app development.

· Custom software development.

· Website development.

· Automation services.

· Digital marketing.

Few of our notable products include Digital India award-winning application CitizenCOP, which helps in citizen participation and especially, targets the safety of women, kids, senior citizens etc. Our product greenGENE is an initiative that helps in giving a unique identity to trees and thus, promotes tree conservation. We have tagged 1,50,000+ trees in Indore till date. Another popular initiative is Aahar that works on the principle of "No one should sleep hungry", has gained huge popularity across the world due to coverage on BBC news. In addition to this, our products also include, but are not limited to Pollution Meter, eProCOP app, Vote Indore Vote, Queue Management, Election Helpline, Smart Governance App, Yuva Shastra and many more. Recently, with the help of our great Citizen COP Foundation, we have started CoronaCOP Kitchen and fed a minimum of 2,75,000 meals along with other food items like Ready mix Upma, Poha, other Namkeen, bread as well as dry ration food packs to fellow citizens at the critical time of need and global crisis.

Great Companies: Why should one choose you over others in this field?

Rakesh Jain: With more than 25 years of entrepreneurial and technology-based experience, we leave no stones unturned to develop smart systems using cutting-edge technology for people. Our core areas of expertise are IT implementation and the smoothing of business processes. We, at INFOCRATS Web Solutions, work to bring smiles on many faces with our IT products and make IT solutions possible for serving the needs of diverse clients across the globe. Besides, we are not just limited to doing professional work! We have also started a non-profit organization in the name of CitizenCOP Foundation for making social impacts on the lives of people.

Great Companies: What are the struggles and challenges you face?

Rakesh Jain: From my client base of all the domains across the world, I’ve faced a lot of struggles and challenges during my IT business journey. From the very beginning of my business, I understood that everyone is struggling and competing to make good earnings and bonuses. But, I work harder with each day passing and put my efforts in the right direction to navigate my company in an effective manner. I keep an eye on the most recent technology and trends to work at my level best for the client's satisfaction and hold a valuable market reputation.

Great Companies: What do you think are the few main things which are most important for a successful business?

Rakesh Jain: For running a successful business, I think that three things are the most important. One is dedication, second is hard work and third is teamwork. Without teamwork, a business can’t become successful and thrive at great success heights. Besides, you need to be flexible with your working plans and should make your company like a second family for each employee. In your business venture, I must say that trust your team first and take necessary steps for the overall growth of an organization in terms of revenue, resources, and client satisfaction as well.