Great Companies: How did you get your idea or concept for the business?
Naveen Yadav: After finishing MBA in HR, I pursued my career in corporate HR. I was the
part of hiring team and could see that there is a huge gap in required skills and actual
skills(Technical as well as Soft Skills) of the individuals coming for the interview especially
freshers. In 2013, I realized that I could contribute to fill in this gap especially into human
behaviour, you can also call it Soft Skills. Then I decided to start my own firm and in June
2013, I founded “Competency Enhancers”.
Great Companies: What are the various services provided by Competency Enhancers?
Naveen Yadav: Competency Enhancers is engaged in providing various services such as
Training into Soft Skills and Life Skills, Life and Happiness Coaching, Parenting, NLP
Trainings, Counselling on Personal and Professional issues, Career Counselling and
Psychometric Assessments.
Great Companies: What makes Competency Enhancers different from hundreds of other similar service providers?
Naveen Yadav: All training providers are unique in their own way. Our main differentiation
comes into quality of trainers and the uniqueness in each workshop we conduct. We
customize our training as per the need of the participant/corporate after the TNA and bring
industry focussed training program in which all activities and content is totally relatable to the participants/corporate.
Another difference is the network of trainer we have. We engage our trainers after proper TOT and also conduct a dry run of the workshop at our place to improve it further before conducting the actual workshop.
Great Companies: What were the struggles and challenges you faced and how did you overcome them?
Naveen Yadav: Initially, I started it alone. The struggle was to setup all the things from the
scratch. I had to build a brand since this industry is very much dependent on Brand. When
you look it from outside, everything looks so rosy, however when you enter into it then you
realize, there is a lot to be learnt before imparting training to others. So, I started enrolling
myself in different TOTs. I did my certification in Soft Skills and Life Skills, Psychometric
Assessment, NLP, Parenting, Life Coaching, Positive Psychology and Happiness Coaching.
I struggled to get a regular pipeline of trainings for few years, and then I realized I was trying to do everything of my own. So I started building a team (trainers and marketing people). I also started collaborating with other companies/people who had training projects in their hand and were looking for training experts.
I assured high quality training and it resulted into getting repeated business as well as recommendations. Till now we have trained more than 20,000 trainees and 2000+ trainers under various training programs.
Great Companies: How do you plan to grow in the future? What does 5 years down the line look like for Competency Enhancers?
Naveen Yadav: The plan is to expand and grow the team. After covid, we have come online
too and have got our app developed with the same name on android play store. So now we
are aiming to target global audience.
I am a huge believer of succession planning, so I don’t want my firm to be dependent on me only. So, bringing more trainers to accommodate my absence. I want the firm to be run on well-built SOPs.
We have also initiated a mission (Mission “Satyakam”) of practicing happiness and
overcoming stress and anxiety. This is a social initiative where we aim to improve the
happiness index of our country. We aim to create 10,00,000 happiness practitioners till 2042.
Great Companies: If you had one piece of advice to someone just starting out, what would it be?
Naveen Yadav: One of the precious advice, I got from my mentor in this initial journey of
Competency Enhancers was “Don’t compete but collaborate with others”. Same advice, I will give to someone who just starting out, in NLP we say that there are resources everywhere it is up to us whether we treat them as a partner or competitor.
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