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Writer's pictureGreat Companies

Gowelnext Solutions Pvt. Ltd., Winner of the Great Companies Global Business Award - 2022


Business Name: Gowelnext Solutions Pvt. Ltd.

Name:Jatin Doultani

Location: Bengaluru, India

Establishment (Year): 2017

Category / Industry: Healthcare & Wellness

Sub Category / Sub Industry: Healthcare Services / Health Coach

Number of employees: >100 employees



Company Detail:


One of the strongest healthcare startups in India, Gowelnext is a health-tech company providing services to corporates for the well-being of their employees and their family members.

Gowelnext is a pioneer in providing Pre-Policy medical checks up consists of a set of medical investigations that are mandated by health insurance companies before accepting or providing coverage to a potential policyholder.

Gowelnext offers seamless facilities that include a network of preferred diagnostic centers, General practitioners, Consultants, and Hospitals across India


The solutions to Customer problems:

Problems-

Gowelnext solves real-life problems faced by patients, by delivering unmatched healthcare solutions/services at scale, Offering comprehensive, 24×7, end-to-end healthcare solutions & services to patients in the comfort of their homes.


The exclusive digital platform provides the benefit of convenience and best-in-class healthcare solutions & services to fulfill Critical Customer requirements during their need of the hour, in all areas of care offered by reputed & highly qualified healthcare providers across India.



Solution-

Supported by the unmatched network of Healthcare & Wellness service providers, spread across the length and breadth of the country, they provide best-in-class services to their customers, basis their extensive research and experience in the field of healthcare, as every customer deserves the best. They continually strive to have the widest reach of healthcare providers throughout the day & night, so that immediate care can be extended, when it is most desperately needed.


Gowelnext offers an all-in-one advanced, next-generation, AI-based healthcare solution platform integrating conventional and digital medical services.

Providing a uniquely crafted, yet highly flexible plethora of services and solutions that can be tailored made to suit individual requirements and needs, instead of generic products and services.



Unique Value Proposition:

They provide a Fast, Simple, Seamless & Secured Healthcare Ecosystem, firmly expanding our digitization, utilizing Artificial intelligence and Machine Learning capabilities for automation and reduction in errors, resulting in accurate output and better customer experience through a single platform for all Healthcare options that are Efficient, Cost Effective & supports Enhanced Customer Delivery.


Target Market:

  • Corporates,

  • Health Insurance Companies,

  • Life Insurance Companies


Company’s Internal Objectives related to innovation, customer service, and operational excellence:

  • Most innovative products/services,

  • Improve or focus research and development,

  • Investing on Great customer service,

  • Improve customer retention,

  • Reduce waste by a certain amount,

  • Streamline core business processes


A customer’s review:

  • Best value for the cost,

  • Reliable products/services,

  • Best Service,

  • Understands customer needs,

  • Most innovative products/services

Benefits to Employees:

  • Positive Work Environment,

  • Effective Communication,

  • A Fair Salary,

  • Job Security,

  • Freedom in the Workplace,

  • Work-Life Balance,

  • Offer Training and Development,

  • Growth Career Opportunities


Community / Society Service:

In addition to solving real-life problems faced by patients, by delivering unmatched healthcare solutions/services, Gowelnext employees and management consistently went out of their way to serve the lowest strata of our society – by compensating huge medical bills for people who cannot afford or by providing additional discounts on healthcare services, whenever needed.




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