FamliDoc Healthcare Ventures Pvt Ltd, Winner of the Great Companies Global Business Award - 2022

Business Name: FamliDoc Healthcare Ventures Private Limited

Name: Mr. Shree Verma

Location: New Delhi. India

Establishment (Year):

Category / Industry: Healthcare & Wellness

Sub Category / Sub Industry: Healthcare Services / Health Coach

Number of employees: 1-10 employees

Website URL: http://famlidoc.com/

LinkedIn URL: https://www.linkedin.com/company/famlidoc-healthcare/

Company Detail:

FamliDoc offers a comprehensive set of primary healthcare services with competent doctors and nurses offering 24/7 care at your doorstep. Their services include Doctor calls, Technology-based patient care management devices, general first aid, nursing services, basic postoperative rehabilitation, Geriatric care including nursing, attendants, equipment, medical and non-medical support, diagnostic, pharmacy, physiotherapy, annual health check-ups, medical concierge, and check up for domestic help.

The solutions to Customer problems:

Problem:

Headquartered in New Delhi, FamliDoc is conceptualized as sensing a need in the primary healthcare sector, wherein a patient does not need to visit a clinic or hospital experiencing the inconvenience of traffic, taking a day off, waiting in queues, and risking secondary infections. Further running around for medication, diagnostics, and pathological tests - a cumbersome exercise to an already exhausted patient and caregiver- which FamliDoc alleviated and integrates under one umbrella.

Solution:

Home healthcare services are driven by the age-old yet proven family doctor model where doctors proactively attend to the members in a personalized manner. This time, in a new avatar, bringing the latest technology and cloud-based data management to home healthcare. FamliDoc members (the entire family/or an individual) can avail of a one-point advisory of the doctors who will guide them day and night for routine illnesses to chronic disorders. They are turning trends into opportunities. They handhold all FamliDoc members not just in terms of sickness rather, they pre-empt diseases or illnesses through their wellness cycle.

Unique Value Proposition:

• FamliDoc has a Proactive Patient Care Management System (PCMS) with a health device for recording vitals and patients’ history enabling seamless health monitoring with timely intervention.

• FamliDoc is a first-of-its-kind, end-to-end healthcare service, facilitated, monitored, and implemented under the personal supervision of a family doctor where we and our loved ones receive professional medical care within the comfort of our homes.

Target Market:

FamliDoc targets Families both joint and nuclear. Senior Citizens and individuals who stay individually. RWAs, housing societies, and complexes, elderly homes. The patient requires post-operative care and rehabilitation. Corporate enterprises and the hospitality industry. sports and live events. Anyone who is health and fitness conscious.

Internal Objectives related to innovation, customer service, and operational excellence:

• Most innovative products/services

• Invest a certain amount in innovation

• Improve or focus research and development

• Investing in Great customer service

• Improve customer retention

• Reduce waste by a certain amount

• Reduce energy usage

• Streamline core business processes

A customer’s perspective on products and services:

• Best value for the cost

• Reliable products/services

• Best Service

• Understands customers’ needs

• Most innovative products/service

The point of attraction:

• Positive Work Environment

• Effective Communication

• A Fair Salary

• Job Security

• Freedom in the Workplace

• Work-Life Balance

• Offer Training and Development

• Growth Career Opportunities

Community / Society Service:

FamliDoc is driving the world's medical care needs out of hospitals and clinics by bringing a full range of healthcare services delivered to people's homes. Decentralized and democratized healthcare system combining home visits, virtual care, and remote monitoring. Technology ecosystem to interlink traditional healthcare and patients through innovative technology. Famlidoc handholds each of its heir members in every aspect of life for their wellbeing and good health. They collect their medical history and track and trend their health so that they can become a part of a healthy society and make this planet a better place to live in.