Great Companies: Please tell me something about the business and how did you come up with such an idea?
Fabricio Correa: After working in the industry for many years I realized a gap in the market plus a misconception that removal companies were all bad. My idea is to turn moving into a positive experience for my customers and my team. We do this by delivering not only customer service but also a uniquely stress-free move with every aspect covered from start to finish. Great Companies: What are the various services and products provided by your company?Fabricio Correa: We provide a full moving service for residential, businesses, large office relocations, and a specialty senior and downsizing service. This includes packing and unpacking, cluttering, and tip removals. We also have an eco-friendly box rental service and organise storage for our customers.
Great Companies: Why should one choose you over others in this field? Fabricio Correa:
We are a family business that provides a unique moving experience, being affordable, careful, and efficient. The competitors are too expensive to be fair or too cheap to be good.
Fabricio Correa: Nowadays not so many but certainly I had to face many challenges to get where I am today. On a daily basis, I challenge myself and the team to make all our moves fun and stress-less. No-one likes to move, but they do enjoy their experience with us.
Great Companies: What do you think are the few main things which are most important for a successful business? Fabricio Correa: Honesty is the first thing. Principles, values, and a strong purpose.
That's great. Definitely Fabricio and family still built a solid bridge between your customers and Extracare Removals. Congratulations! Go ahead, mate!